Our Healthcare system: Evolving and under stress

From a veteran nurse at a regional hospital: “When I first started working here 20 years ago I spent 80% of my time giving care to my patients and 20% doing paperwork and data entry. Now it is 50-50.”

From a patient with a long-term illness requiring 100s of doctor visits: “It used to be when a doctor entered the exam room, the first thing they would do is look at me intently, assessing my general state of health. Now they go straight to the computer. I feel lucky if they even introduce themselves first.”

Sapiens for Healthcare: Restoring personalized Medicine

Sapiens Specialties can be developed to serve any function where automated knowledge and the ability to understand language can save time and money while improving the service delivered and customer experience.

Artificial Intelligence Responsive Medicine is a reference architecture consisting of multiple sapiens designed to transform the relationship between the healthcare provider and the client.

The AIRMED system provides an intelligent, automated 24/7 communication channel between a client/patient and a healthcare organization, including medical or dental practices, hospitals or continuing care retirement communities. The system consists of cloud-based HIPAA compliant servers which host a collection of connected sapiens. AIRMED is scalable and configurable to serve customers ranging from a small practice, to the largest hospitals or continuing care communities.


In Irish mythology, the goddess Airmed was associated with healing and medicine.

Healthcare sapiens Specialties

Patient Advocate Sapiens

The Advocate sapiens will initially be provided to each patient by the practice and will be enhanced with knowledge extension designed by and for the practice.  For example, a new patient of a urology practice will be given access to their own personal sapiens which will obtain the answers to the standard new urology patient questionnaire through conversation. The patient’s Caregiver can support the patient’s relationship with multiple practices or hospitals that employ AIRMED by simply downloading that practice’s knowledge extension.

One challenge which faces people with long term illness is tracking changing symptoms between doctor visits. Though doctors may ask patients to keep logs, this is seldom practical, especially since the first impulse that a person has when experiencing a possibly painful symptom is to remedy it if possible, not document it. But with a sapiens standing by, they not only get the symptoms recorded, but get a sympathetic listener as well.

  • Patient: My headache is back.
  • Caregiver: I am so sorry, how bad is it?
  • Patient: It hurts.
  • Caregiver: On the 1 to 10 scale?
  • Patient: About a 6.

Of course, a sapiens never forgets, and once the client is in the habit of describing their symptoms and use of medication with their Nurse sapiens, valuable detailed medical information will be captured which is now being lost.

The Advocate sapiens will also serve as an intelligent 24/7 interface between a person, particularly those with a long-term illness or the elderly and first responders in the event of a health emergency or an accident.

Automated Real-time Patient Monitoring

The sapiens ability to acquire and record a person’s subjective experiences through natural conversation will provide a valuable source of diagnostic information that is simply not available today. But the conversational ability of the New Sapience technology is due to its capability to encompass detailed knowledge models of any complexity.

New Sapience can support the practice in the development of sophisticated medical diagnostic models that communicate with the patients’ sapiens. When augmented with real-time medical sensor data from wearables, a person’s current medical state and health risk factors can be assessed continuously and in real-time. The practice will be able to proactively reach out to the patient to ameliorate risk factors or actual illness before it becomes acute – eliminating, in some cases, the need for a doctor’s visit in the first place.